I just bought an Alesis ControlPad, and it came with a slip of paper that had a serial code for EZdrummer Lite, and I went to the ‘My Products’ section and tried to register it by entering the code, but i tried multiple times and it said the code was wrong. Any help?
Hi,
please use the ‘About>Contact Shipping/Office’ link on the main Toontrack page and they will likely sort it out ASAP.
Best Regards,
John
John Rammelt - Toontrack
Technical Advisor
Hi,
for some reason, the codes included for EZ Lite for certain Alesis devices is not valid (not even in the correct ‘Toontrack format’). Alesis probably did a mix up when printing those slips of paper. As John said, please contact us through ‘About>Contact Shipping/Office’ l ink or through the Support Portal and we will straighten it out.
Martin Kristoffersson
Sound Designer
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