EZDrummer 3 : VST dropped in favour of VST3

[X]

Why have the developers dropped the VST plugin format in favour of VST3 format?

If you host your VIs on a networked Vienna Ensemble Pro 7 server, you will now no-longer be able to use EZDrummer 3, since VE Pro 7 only hosts VST & AU format plugins.

When I raised this with Tech Support they advised that this was the developers decision, but could not provide any explanation as to why the dev team had taken this decision and further that this detail was buried in the small print of their Specification of Requirements to be found at the bottom of their 82-page EZD3 promo webpage (did anyone else see it?).

Similarly, throughout all the promotional media fanfare leading-up to the release of EZD3 today. The de-supporting of the VST (.dll) format plugin was not mentioned even once. As if de-support an entire plugin format was not even worthy of note!

It would be safe to assume, that the next significant Superior Drummer 3 update is highly likely to follow suit, even though Tech Support has so far denied any knowledge of this.

I’ve since de-installed EZD3 and requested a refund.

Not impressed!

• This topic was modified 2 years, 6 months ago by X.
• This topic was modified 2 years, 6 months ago by X.

Topic

[X]

Despite the fact that I am a customer so long-standing and have made significant purchases with Toontrack, they are now refusing to consider a refund. Quoting their standard CANCELLATION POLICY as their reason for not accepting that they failed to make reasonable efforts to bring to light their UNPRECEDENTED CHANGE IN PLUGIN FORMAT SUPPORT POLICY.

I will not be spending another penny with this company.

[Bubson]

Although it does sound like you deserve a refund, if as you say there was no notice of no longer supporting the legacy VST format. Moving to VST 3 is a very good and needed move, especially since Steinberg will no longer be supporting the legacy VST format. The real problem you should have is with sienna for not supporting VST 3 yet. You cant blame Toontrack for wanting to improve the foundation of their product and getting with the times, blame sienna for lagging behind.

[X]

Troll Alert

• The post has been modified 3 times, last modified 2 years, 6 months ago by X.

[Bubson]

I was not saying you were complaining but you did say

“Why have the developers dropped the VST plugin format in favour of VST3 format?”

“When I raised this with Tech Support they advised that this was the developers decision, but could not provide any explanation as to why the dev team had taken this decision”

Hence my explanation.

Also I am not saying YOU blame them, I mean it in the sense of none of us can really blame them.

And yes “EVEN  I” can appreciate the more important issue of why a refund may be needed, hence why I already said.

“Although it does sound like you deserve a refund, if as you say there was no notice of no longer supporting the legacy VST format”

But you seem to not be able to read clearly, so who knows.

 

 

 

[X]

Troll Alert

• This post was modified 2 years, 6 months ago by X.

[Bubson]

Its not “dumb-assed Blame-Shifting”

Its simple..

One company improves product to bring technology up to date with current expectations

One company still doesnt support new technology up to date with current expectations (14 years after it was released)

If I was to be frustrated with anyone in that respect.. it would be the latter.

Your refund is a different story though. if what you say is true, then a refund probably should be provided.

Although I have to say, I have been considering the purchase of EZ Drummer 3, like with any plugin I buy.. I like to make sure it supports VST3

It took me 2 secs to scroll to the bottom of the page to find the Requirements section and see what it supports (like most companies do).

[X]

Troll Alert

• This post was modified 2 years, 6 months ago by X.

[Bubson]

Considering you said

“I am a customer so long-standing and have made significant purchases with Toontrack”

I would have thought you would be able to find it too

And no I am not “staff” its my surname lol.

Also not an apologist, I was just trying to help because you stated you didn’t know why they made the change, in which you decided to be rude.

you are obviously frustrated, go have a little lie down Austin.

[X]

Troll Alert

• This post was modified 2 years, 6 months ago by X.

[Bubson]

No..

The problem here is you have been unable to separate two subjects Austin, and subsequently shown how much of a pleasant person you are.

1. The issue that you may deserve a refund due to lack of prior notification to the VST 3 update, Which I can still see why you probably should get one.

2. The issue that you cannot use EZ drummer 3 with Vienna.

The first issue I do not blame vienna for.

The second issue I do.

Hopefully, that wasn’t too “dim-witted” for you

[Bubson]

Haha,

It was a pleasure to meet you Austin McNally, Now known as the mysterious Mr X!

Its cute that you deleted all of your posts to cover up the obvious bad day you are having.

Wishing you a bright and blessed day!

Your truely

Mr Staff

[Author]

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