EZDRUMMER 2 + 1EZX FREE

[Daniele Ledda]

Hello, I paid 139 euros EZDRUMMER 2 on 02/11/2017, why can not I add the free EZX product? When I finalized the purchase, the free product page did not work. Please solve the problem.

Topic

[John]

Hi,

sorry about that, which EZX do you want to be added to your account?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Daniele Ledda]

THE MODERN EZX, Modern And Vintage.(Sound Expansion)
thanks for the quick answer

[John]

Hi,

I presume you mean the Classic EZX? It’s what is shown in the attached picture. The Modern and Vintage Sounds are included, the Base sounds in EZdrummer 2.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Daniele Ledda]

Yes, THE CLASSIC,
EXPANSION WITH THIS COVER

[John]

Hi,

this EZX is now registered to your account.
We couldn’t find the reason behind the failed auto-register. Were you perhaps not logged in to your Toontrack account when you made the purchase?
It doesn’t like it from your screen shot. You are using Chrome on Windows?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Peter Braccio]

Hi there,

I’m also having this problem. I just bought EZDrummer from Sweetwater, registered it, and the option for a the free EZX was not given.

Thanks,
Pete

[Author]

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