Hello. I recently used the product manager to get my ezx on a newer computer of mine. The product manager had a little tagline under EZD1 that stated installing ezdrummer was ill-advised ( I think “impossible” was the word) since I have Ezdrummer 2. Well, I didn’t listen and went ahead and tried to install ezdrummer AFTER i had already installed EX2 because I wanted to have access to the pop/rock sounds and grooves. BIG headache. So yeah impossible was accurate. So, since I had already bought and paid for ezdrummer 1 and there seems to be no way to use ez drummer 1 and 2 together, I feel like I feel that Pop/rock ezx should be, well, offered to me for free as a “legacy item” since I did buy it in ez drummer 1. Unless there is some way to get ezd1 and ezd2 to play nice (i.e. using ezd1 pop/rock kit in ezd2), will you do that (authorize pop/rock ezx as my ezd1)? Maybe I missed something in how to install both. Maybe I missed the easy fix. Otherwise, how can this be made right? Thanks for your time.
Jarrod
You’re right!
When you purchased and registered your EZD1 to EZD2 upgrade, the system should have automatically added the Pop/Rock EZX to your account but it doesn’t seem like that happened. So, check your account and you should have it there now.
Scott Sibley - Toontrack
Technical Advisor
I have the same problem as JLovette. I can’t upgrade Cocktail or PopRock EZX’s nor their MIDI files. Neither shows up as EZX’s in Product Manager.
Hi Markonian,
I suspect that the fact that you have registered and authorised a Regular Ezdrummer 2 license before registering an Upgrade license, made the system glitch as far as the automatic registering of the Pop/Rock EZX.
I have auto-registered a replacement serial to your account, so now the Pop/Rock EZX should appear in the Product Manager.
The Cocktail EZX is however found under the EXTRAS Downloads under the original Ezdrummer product.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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