EZD1 and Pop/Rock EZX request

Requests and Feedback
Viewing 5 replies - 1 through 5 (of 5 total)
  • Scott
    Moderator

    You’re right!

    When you purchased and registered your EZD1 to EZD2 upgrade, the system should have automatically added the Pop/Rock EZX to your account but it doesn’t seem like that happened. So, check your account and you should have it there now.

    Scott Sibley - Toontrack
    Technical Advisor

    JLovette
    Participant

    It’s there!!  Thanks so much!!!  Much appreciated

    Jarrod

    Markonian
    Participant

    I have the same problem as JLovette.  I can’t upgrade Cocktail or PopRock EZX’s nor their MIDI files.  Neither shows up as EZX’s in Product Manager.

    • This post was modified 3 years, 5 months ago by Markonian.
    John
    Moderator

    Hi Markonian,

    I suspect that the fact that you have registered and authorised a Regular Ezdrummer 2 license before registering an Upgrade license, made the system glitch as far as the automatic registering of the Pop/Rock EZX.
    I have auto-registered a replacement serial to your account, so now the Pop/Rock EZX should appear in the Product Manager.
    The Cocktail EZX is however found under the EXTRAS Downloads under the original Ezdrummer product.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Markonian
    Participant

    Everything works great!  Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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