EZbass full bugs

[Shay Elhadad]

Hi
I’m really disappointed with the product I purchased (EZbass)
Does not work on logic pro X (new version)
Does not work well with mainstage 3

I request to cancel the transaction and please return the money to me
Or you will find me a solution
I understand how many more of your customers have the same problem

EZbass version: 1.0.7
Operating system: macOS Mojave (10.14)

Topic

[John]

Hi,

I am sorry to hear you are having problems, could you please elaborate?

I am using EZbass here in Logic Pro X 10.6.0 on macOS 10.15.7 and it works as expected.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Shay Elhadad]

Hi,
Let’s start with the fact that it is not loaded at all in logic,
Works only on mainstage or standalone
And even in this case it does not work well

Feel free to connect with me remotely
To understand all the problems
Full of bugs

For example: when I play some of the notes with excessive release it is impossible to work with it

[John]

OK, what does the Logic Plug-In manager tell you about EZbass?

If it’s not discovered by the Plug-In manager, you may have to delete the AU cache, please see this FAQ for details (it’s for EZdrummer but the principle is the same):
https://www.toontrack.com/faq/ezdrummer-no-longer-works-with-logic/

What is not working with the release?

I am only a tech advisor here on the Forum, so if you need more assistance than we can perform here through the Forum, I suggest you open a Support ticket via any of the FAQ pages; there’s a ‘Contact Support’ button at the bottom.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Shay Elhadad]

I already did it yesterday I know it and still the same problem, and as for the second suspension you probably did not understand, the characters with release all the time while playing the keyboard

The logic only works if I deleted the composed file EZbass

[Kaeylea]

Hi John,

I recently purchased EZ Bass, EZ Keys and EZ Drummer 2 from Sweetwater. I am on Mac OS 11.0.1 and Logic 10.6.

I am struggling to figure out how the EZ products are supposed to work in Logic. In the Logic Audio Units dropdown, Toontracks appears, but only lists “Toontrack Audio Sender”. Can’t figure out how to integrate.

I also bought several of the extra libraries for EZ Drums. A $520 total purchase of Toontracks products from Sweetwater and haven’t been able to get any of it working in Logic.

Is it not updated for Big Sur 11.0.1 yet?

Thanks,

Kaeylea

[Author]

Replies