EZ Keys Never received

[Edward Leverich]

I paid for EZ Keys Pipe Organ and it hasen’t downloaded to Product Manager! Any idea whats going on? Thank you

Topic

[Knut Lamvik]

I didn’t receive a serial number either. What’s up?

[David OConnor]

I’ve just purchased this (Pipe Organ) too and am having the same issue. It isn’t showing in Product Manager.
I received an email but there was no serial number. I was (and still am) logged in at the time of purchase.
I purchased Mellotoon a week or so ago and that worked fine.

SynthTweaks.com

[Scott]

For webshop questions, please contact Toontrack directly via the Contact Support button in the FAQ below.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

[David OConnor]

Thanks Scott. I sent off an email to support and got a reply almost instantly. Everything is now up and running.
Great support guys. A big thank you.

SynthTweaks.com

[Author]

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