It’s in the topic title. Have tried many times to install the trial. The installation process has no errors, and provides no options.
Running Windows 11.
The app shows and I can launch. I can also launch it as an Instrument in Presonus Studio One Artist V6.
But upon launch I am stopped by a prompt, summary “No Libraries Found”. Have tried to understand what goes in Documents vs Program Files (x86) / Common Files, etc. but it doesn’t look like a simple matter of re-homing something – I don’t see any folder that has any substantial files…
I really am interested in buying, but I can’t possibly without a trial first, and this is getting frustrating. Would appreciate some help.
As far as the customer service process, I am getting more frustrated.
I found some similar entries but they are “locked” and say I need to purchase the product first. How can I if…I can’t until I’ve tried a trial?
And then, there is no online “Chat” bot to get to customer service. And I don’t see, in the end, any actual phone number to call for what I assume will be a simple issue or mistake on my part. Instead I had to figure out how to get to a Forum (the right one?) and make this (public?) entry. This has been a lot of work. I’d appreciate someone reaching out to help me quickly.
I have pics that should make it clear, attaching whatever I can.
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Thanked by: SpaceCowboy33
