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EZ Drummer free upgrade question

EZdrummer Pre-sales
Viewing 8 replies - 1 through 8 (of 8 total)
  • John
    Moderator

    A registered new copy should be just that, so I see no problem

    John Rammelt - Toontrack
    Technical Advisor

    Mark
    Participant

    I recently purchased EZD1 (April 24)
    It is likely that it will arrive by mail after the release of EZD2. If this is the case and I cannot register my product until then, will I still be eligible for the free upgrade to EZD2??

    Michael
    Moderator

    @Mark said:

    I recently purchased EZD1 (April 24)
    It is likely that it will arrive by mail after the release of EZD2. If this is the case and I cannot register my product until then, will I still be eligible for the free upgrade to EZD2??

    Yes, If you get your EZdrummer 1 after May 6th please send an email to Support (i.e not the forum) with a picture of your receipt. We will take care of the rest.

    Michael Sanfilipp - Toontrack
    Technical Marketing Coordinator

    Frederic Levesque
    Participant

    Michael, will this be valid for all users? I also bought a hardware copy of EZ Drummer 1 (last week), hoping it would get here before May 5, but it looks like it will arrive on the 6 or 7th only. Will i still be eligible for the free upgrade if I register it on May 7?

    Thanks in advance

    John
    Moderator

    @Diplowhat: Of course you can do the same.

    John Rammelt - Toontrack
    Technical Advisor

    Peter Walters
    Participant

    I have a registered copy of EZD 1 bought in April. In my account the EZD2 is listed as ‘unauthorised’. I should be eligible for the free upgrade – will this be authorised today please?

    Thanks

    Peter

    Michael
    Moderator

    @palwal said:

    I have a registered copy of EZD 1 bought in April. In my account the EZD2 is listed as ‘unauthorised’. I should be eligible for the free upgrade – will this be authorised today please?

    Thanks

    Peter

    HI Peter,

    Yes, EZDrummer 2 should be listed as un authorized if you have not yet downloaded and installed and authorized EZdrummer 2. EZDrummer 2 however is now available for download. Please login to your account and click My Account > My products > EZDrummer 2 > Download.

    You will then be able to authorize. Please see this link for further instructions. http://www.toontrack.com/faq/how-do-i-authorize-ezdrummer-2-2/

    Michael Sanfilipp - Toontrack
    Technical Marketing Coordinator

    Cassandra Lesh
    Participant

    I got the email this morning that ezdrummer 2 is availible. I already have ezdrummer 1, so I was waiting for the upgrade.
    When I log in and go to My Products, it doesn’t show the ezdrummer 2 upgrade. How does this work?

Viewing 8 replies - 1 through 8 (of 8 total)

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