error on your site

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Viewing 14 replies - 1 through 14 (of 14 total)
  • yifan917
    Participant

    I am facing similar problem – trying to proceed to checkout but it keeps on telling me to “select  free product” that are not selectable….. very interesting. That window just keeps on popping out………..

    Michael Knudsen
    Participant

    Same here, tried Chrome, Opera and Edge

    Daniel Dermes
    Keymaster

    Hi guys,

    Sorry for the inconvenience.
    This issue is now solved, so please try again and you should be able to add your free EZkeys Sound Expansion.

    Daniel Dermes - Web Development Manager
    Toontrack

    Bennett
    Participant

    When’s someone going to fix the View Cart button I’m getting tired of having to type the url …\user\cart

    I’ve mentioned it a number of times now but it never seems to get addressed.

    Scott
    Moderator

    When’s someone going to fix the View Cart button I’m getting tired of having to type the url …\user\cart

    I’ve mentioned it a number of times now but it never seems to get addressed.

    Please contact Toontrack Support directly via the Contact Support button in the FAQ regarding your cart issue. I’m not sure what you are experiencing with the cart. It is working fine for me.

    https://www.toontrack.com/faq/how-do-i-contact-support/

    Scott Sibley - Toontrack
    Technical Advisor

    • The post has been modified 2 times, last modified 6 years, 1 month ago by Scott.
    Bennett
    Participant

    I did that last week. No one got back to me.

    Scott
    Moderator

    I did that last week. No one got back to me.

    Ok. Please detail your issue here and I’ll forward this thread to the webmaster.

    Scott Sibley - Toontrack
    Technical Advisor

    Bennett
    Participant

    I just tried it and it worked – the first time in about a week! But for that week neither Firefox or Chrome allowed me to view my cart so I had to work out what to type into the url so I’d be allowed in. Luckily after the word úser’ in the address bar, I only had to add the word çart’.

    1

    Thanked by: Daniel Dermes
    Bennett
    Participant

    Today it’s not working!

    Daniel Dermes
    Keymaster

    Sorry for the inconvenience, we have altered the cart link function now so this issue should now be solved.

    Daniel Dermes - Web Development Manager
    Toontrack

    Bennett
    Participant

    Could you thank me please, I’ve got 0 at the moment 🙁

    2

    Thanked by: Henrik and Daniel Dermes
    Daniel Dermes
    Keymaster

    Could you thank me please, I’ve got 0 at the moment ?

    Of course! Thank you for the heads up regarding this issue. 🙂

    Daniel Dermes - Web Development Manager
    Toontrack

    1

    Thanked by: Bennett
    Henrik
    Participant

    Could you thank me please, I’ve got 0 at the moment ?

    Now you got 2 😀

    Henrik Ekblom - User Experience Designer
    Toontrack

    1

    Thanked by: Bennett
    Bennett
    Participant

    Cheers! ^_~

Viewing 14 replies - 1 through 14 (of 14 total)

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