error on your site

[Tyrius]

i been trying to buy for 90 minutes ezkeys,but when i try choose free expandsion it fails,nothing happens very frustrating

Topic

[yifan917]

I am facing similar problem – trying to proceed to checkout but it keeps on telling me to “select  free product” that are not selectable….. very interesting. That window just keeps on popping out………..

[Michael Knudsen]

Same here, tried Chrome, Opera and Edge

[Daniel Dermes]

Hi guys,

Sorry for the inconvenience.
This issue is now solved, so please try again and you should be able to add your free EZkeys Sound Expansion.

Daniel Dermes - Web Development Manager
Toontrack

[Bennett]

When’s someone going to fix the View Cart button I’m getting tired of having to type the url …\user\cart

I’ve mentioned it a number of times now but it never seems to get addressed.

[Scott]

Bennett wrote:

When’s someone going to fix the View Cart button I’m getting tired of having to type the url …\user\cart

I’ve mentioned it a number of times now but it never seems to get addressed.

Please contact Toontrack Support directly via the Contact Support button in the FAQ regarding your cart issue. I’m not sure what you are experiencing with the cart. It is working fine for me.

https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

• The post has been modified 2 times, last modified 6 years ago by Scott.

[Bennett]

I did that last week. No one got back to me.

[Scott]

Bennett wrote:

I did that last week. No one got back to me.

Ok. Please detail your issue here and I’ll forward this thread to the webmaster.

Scott Sibley - Toontrack
Technical Advisor

[Bennett]

I just tried it and it worked – the first time in about a week! But for that week neither Firefox or Chrome allowed me to view my cart so I had to work out what to type into the url so I’d be allowed in. Luckily after the word úser’ in the address bar, I only had to add the word çart’.

1

Thanked by: Daniel Dermes

[Bennett]

Today it’s not working!

[Daniel Dermes]

Sorry for the inconvenience, we have altered the cart link function now so this issue should now be solved.

Daniel Dermes - Web Development Manager
Toontrack

[Bennett]

Could you thank me please, I’ve got 0 at the moment 🙁

2

Thanked by: Henrik and Daniel Dermes

[Daniel Dermes]

Bennett wrote:

Could you thank me please, I’ve got 0 at the moment ?

Of course! Thank you for the heads up regarding this issue. 🙂

Daniel Dermes - Web Development Manager
Toontrack

1

Thanked by: Bennett

[Henrik]

Bennett wrote:

Could you thank me please, I’ve got 0 at the moment ?

Now you got 2 😀

Henrik Ekblom - User Experience Designer
Toontrack

1

Thanked by: Bennett

[Bennett]

Cheers! ^_~

[Author]

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