Discrepancy Between Product Manager & Online Account

[Brent Hudyma]

In Product Manager, it says that all my products are up to date. But if I log into my Toontrack account on your web page, it says there are updates available [screenshots attached]. Shouldn’t this by synced so that the same information is available for my account? Which is correct? Thank you.

Operating system: Windows 10

Topic

[John]

Hi,

the Product Manager is correct because it can read what is actually on your drive. The online account web page cannot “know” what actually is on your hard drive. Toontrack always advise users to use the Product Manager.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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