As much as I love superior drummer 2.0 it has a very large problem. Customer service. My computer crashed whilst I was making a track. Since then, superior drummer has not worked and does not seem to be repairable through this site. Since I am half way through making an album using sd 2.0 this has been a massive set back. As certain as I am that this problem should be sorted out easily I can not get any responce from Toontrack. I have emailed the company who have to date totally ignored me. Never before have I been treated with such disregard by a company. So instead of having the money to buy more sound banks, like vintage drums for example, I am left wondering if I should be spending my money on BFD instead. None of the other software I was using during the crash has had any problems whatsoever, so I think it’s a fair assumption on my part to think that it’s the software itself that has a problem and therefor, toontrack should be able and willing to help. There seems little point in releasing great software if you can’t back it up by behaving like a responsible company. If anyone can offer me any assistants on fixing this nightmare then I would really appreciate the help.
