Currency problem ?

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Viewing 11 replies - 1 through 11 (of 11 total)
  • Stephane Blavin
    Participant

    I’m the same from Ireland

    Derekd_1
    Participant

    same.  USD please.

    Scott
    Moderator

    Can you all proceed to the checkout and change the country there? That should select the correct currency for your country.

    Scott Sibley - Toontrack
    Technical Advisor

    1

    Thanked by: Stephane Blavin
    Stephane Blavin
    Participant

    Hey guys

    if you “proceed to checkout” and fake your transaction this will convert to the correct currency.
    i just tried this, kept browsing the site and by clicking the cart icon again, the correct currency showed up.
    hope this helps

    Phenix 2
    Participant

    va voir chez Thomann en euros: c’est moins cher 🙂

     

    mais, Toontrack avait monté les prix sûrement à cause de la Covid 🙂

    par ex le value pack était à 129 euros

    là, c’est 150e et idem pour les EZX

    Due to Covid? the prices were higher than before Covid 19!

    I can understand

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    Eva.Glasscock
    Participant

    Same problem here.

    Scott
    Moderator

    Same problem here.

    Can you all proceed to the checkout and change the country there? That should select the correct currency for your country.

    Scott Sibley - Toontrack
    Technical Advisor

    Eva.Glasscock
    Participant

    I understand that we need to go through the check out process, but my bank does not allow foreign purchases on my card, and because it’s in SEK, it goes through a Swedish bank. Very inconvenient. I’m not able to purchase until this is fixed.

     

    Scott
    Moderator

    I understand that we need to go through the check out process, but my bank does not allow foreign purchases on my card, and because it’s in SEK, it goes through a Swedish bank. Very inconvenient. I’m not able to purchase until this is fixed.

     

    So, when you go to check out and input your address, the currency doesn’t change from SEK before you are redirected to the credit card page?

    Scott Sibley - Toontrack
    Technical Advisor

    Eva.Glasscock
    Participant

    It does, but the only option to pay via credit card is through Swed Bank Pay. So strange. (See Attached)

    Scott
    Moderator

    It does, but the only option to pay via credit card is through Swed Bank Pay. So strange. (See Attached)

    • This post was modified 3 years, 11 months ago by Eva.Glasscock.

    Swedebank Pay is the company that handles all credit card payment worldwide for Toontrack. You use your own credit card. It’s just the payment  portal. You can also use your own credit card and pay through the PayPal option.

    Scott Sibley - Toontrack
    Technical Advisor

Viewing 11 replies - 1 through 11 (of 11 total)

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