Hello, I just bought EZ drummer and experienced a crash of product manager, and after that even a system crash.
Here is the backtrace from console after reboot : (after reboot things went better and then I was able to install the product and libraries)
Date/Time: 2023-04-19 01:12:37.047 +0200
End time: 2023-04-19 01:15:57.335 +0200
OS Version: macOS 13.3.1 (Build 22E261)
Architecture: arm64e
Report Version: 40
Incident Identifier: 62C205EF-C2AF-43E4-8E2D-9D20CB8063C6
Share With Devs: Yes
Data Source: Microstackshots
Shared Cache: EBDDD61C-5DCF-399C-A88B-759EDF197103 slid base address 0x1a1200000, slide 0x21200000
Command: Toontrack Product Manager
Path: /Applications/Toontrack/Toontrack Product Manager.app/Contents/MacOS/Toontrack Product Manager
Identifier: com.toontrack.productmanager
Version: 1.1.3 (35369)
Team ID: 8F33834ND3
Is First Party: No
Resource Coalition ID: 423
Architecture: arm64
Parent: UNKNOWN [1]
PID: 462
Event: disk writes
Action taken: none
Writes: 2147.50 MB of file backed memory dirtied over 200 seconds (10.72 MB per second average), exceeding limit of 24.86 KB per second over 86400 seconds
Writes limit: 2147.48 MB
Limit duration: 86400s
Writes caused: 2147.50 MB
Writes duration: 200s
Duration: 200.29s
Duration Sampled: 51.40s
Steps: 204 (10.49 MB/step)
Hardware model: Macmini9,1
Active cpus: 8
HW page size: 16384
VM page size: 16384
Advisory levels: Battery -> 2, User -> 2, ThermalPressure -> 0, Combined -> 2
Free disk space: 52.63 GB/228.27 GB, low space threshold 3072 MB
Vnodes Available: 68.33% (172496/252443, 172477 allocated)
Preferred User Language: fr-FR
Country Code: FR
OS Cryptex File Extents: 501
Heaviest stack for the target process:
204 thread_start + 8 (libsystem_pthread.dylib + 7584) [0x1a15fada0]
204 _pthread_start + 148 (libsystem_pthread.dylib + 28584) [0x1a15fffa8]
204 ??? (Toontrack Product Manager + 2324692) [0x102c4b8d4]
204 ??? (Toontrack Product Manager + 2325476) [0x102c4bbe4]
204 ??? (Toontrack Product Manager + 115936) [0x102a304e0]
204 ??? (Toontrack Product Manager + 4247436) [0x102e20f8c]
204 ??? (Toontrack Product Manager + 4316936) [0x102e31f08]
204 ??? (Toontrack Product Manager + 4319428) [0x102e328c4]
204 ??? (Toontrack Product Manager + 4363152) [0x102e3d390]
204 ??? (Toontrack Product Manager + 4334120) [0x102e36228]
204 ??? (Toontrack Product Manager + 121524) [0x102a31ab4]
204 write + 8 (libsystem_kernel.dylib + 19000) [0x1a15c3a38]
Powerstats for: Toontrack Product Manager (Toontrack Product Manager) [462]
UUID: F339EB26-9B89-351B-BB5E-2F1FD0E0FAD5
Path: /Applications/Toontrack/Toontrack Product Manager.app/Contents/MacOS/Toontrack Product Manager
Identifier: com.toontrack.productmanager
Version: 1.1.3 (35369)
Team ID: 8F33834ND3
Is First Party: No
Resource Coalition ID: 423
Architecture: arm64
Parent: UNKNOWN [1]
UID: 501
Footprint: 109.75 MB -> 127.77 MB (+18.02 MB)
Pageins: 7 pages
Start time: 2023-04-19 01:15:05.744 +0200
End time: 2023-04-19 01:15:57.142 +0200
Num samples: 204 (100%)
Primary state: 150 samples Frontmost App, Non-Suppressed, Kernel mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified
User Activity: 0 samples Idle, 204 samples Active
Power Source: 0 samples on Battery, 204 samples on AC
204 thread_start + 8 (libsystem_pthread.dylib + 7584) [0x1a15fada0]
204 _pthread_start + 148 (libsystem_pthread.dylib + 28584) [0x1a15fffa8]
204 ??? (Toontrack Product Manager + 2324692) [0x102c4b8d4]
204 ??? (Toontrack Product Manager + 2325476) [0x102c4bbe4]
204 ??? (Toontrack Product Manager + 115936) [0x102a304e0]
204 ??? (Toontrack Product Manager + 4247436) [0x102e20f8c]
204 ??? (Toontrack Product Manager + 4316936) [0x102e31f08]
204 ??? (Toontrack Product Manager + 4319428) [0x102e328c4]
204 ??? (Toontrack Product Manager + 4363152) [0x102e3d390]
204 ??? (Toontrack Product Manager + 4334120) [0x102e36228]
204 ??? (Toontrack Product Manager + 121524) [0x102a31ab4]
204 write + 8 (libsystem_kernel.dylib + 19000) [0x1a15c3a38]
54
Binary Images:
0x102a14000 – 0x1031dffff com.toontrack.productmanager 1.1.3 (35369) /Applications/Toontrack/Toontrack Product Manager.app/Contents/MacOS/Toontrack Product Manager
0x1a15bf000 – 0x1a15f8fe7 libsystem_kernel.dylib (8796.101.5) /usr/lib/system/libsystem_kernel.dylib
0x1a15f9000 – 0x1a1605fff libsystem_pthread.dylib (514.100.2) /usr/lib/system/libsystem_pthread.dylib
Thank you
Hi,
It looks like it crashed in a system call to write to the disk, so possibly there could be something wrong with the disk.
Olof Hermansson - Toontrack
Coder
Thank you for this answer Olof, looks like this error is not under radar because when I try DriveDx to track errors on my SSDs none of them show errors in their smart data.
But anyway, it worked after reboot, and I’ll investigate on my side now.
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