I purchased Mellotron and Retro Electrics expansion packs this morning and I got a Serial Error. Was told to Register the Serial Number but the problem is my invoice has no serial number listed for those two items. I purchased three expansion drum packs and a midi pack with no problems. I’m using Safari.
@kelsbels said:
I purchased Mellotron and Retro Electrics expansion packs this morning and I got a Serial Error. Was told to Register the Serial Number but the problem is my invoice has no serial number listed for those two items. I purchased three expansion drum packs and a midi pack with no problems. I’m using Safari.
Hi kelsbels, please use this FAQ to contact support directly and they will take care of you.
http://www.toontrack.com/faq/my-issue-is-not-covered-in-this-faq-what-next/
Daniel Dermes - Web Development Manager
Toontrack
