Contemporary R&B Weekend Special

[DennisFehler]

I paid $10 for Contemporary R&B “Weekend Special.”

I tried to download and the product manager says “the product is already registered.”

I have R&B EZKeys MIDI – is that the same as Contemporary R&B EZKeys MIDI?

The images of the two are different – Uncertain of the problem?

Help me?

—

Dennis

Topic

[ergotone]

its awfully quiet in here… everyone at Toontrak on summer vacation?

[John]

Hi Dennis,

the two are indeed different products. I suspect that when you checked out, the option to auto-register the product to your account was checked, which means that if you tried to register it manually in the Product Manager, it would state that it was already registered.

Please check that it exists under your Products and download from the Product Manager.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Author]

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