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Viewing 5 replies - 16 through 20 (of 20 total)
  • jay whitaker
    Participant

    Hello,

    I purchased EZBASS at the store, in which there is a license number on the receipt but I can’t seem to download the software to my MAC computer. Can someone please help. Is there a customer support number I can reach to speak to someone? Thank you!

    Scott
    Moderator

    Hello,

    I purchased EZBASS at the store, in which there is a license number on the receipt but I can’t seem to download the software to my MAC computer. Can someone please help. Is there a customer support number I can reach to speak to someone? Thank you!

    Download the Toontrack Product Manager and log in.  Register the serial number at the top. Download, install and authorize there also.

    https://www.toontrack.com/product-manager/

    Scott Sibley - Toontrack
    Technical Advisor

    matiasvidalu
    Participant

    Hi, I have EZdrummer 2.2.3 installed on macOS (M1) with Cubase 12 Pro, but the VST3 plugin was never installed. It does not appear in /Library/Audio/Plug-Ins/VST3, and it’s not listed as an installable component in Toontrack Product Manager either. I can only see VST2, AU, AAX and Standalone.

    Can you please provide me with the VST3 plugin file or help me manually install it?

    Thank you!

    Matias Vidal

    Scott
    Moderator

    Hi, I have EZdrummer 2.2.3 installed on macOS (M1) with Cubase 12 Pro, but the VST3 plugin was never installed. It does not appear in /Library/Audio/Plug-Ins/VST3, and it’s not listed as an installable component in Toontrack Product Manager either. I can only see VST2, AU, AAX and Standalone.

    Can you please provide me with the VST3 plugin file or help me manually install it?

    Thank you!

    Matias Vidal

    EZD2 was discontinued in 2022 and supported VST2 but not VST3.

    The latest version, EZD3 supports VST3.

    Scott Sibley - Toontrack
    Technical Advisor

    Korken
    Participant

    You should be able to use EZD 2, though. I forgot how to tell Cubase 12 to show your VST2 plug-in, but it is possible. I did it when I had same issue with another software.

Viewing 5 replies - 16 through 20 (of 20 total)

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