Cant Pay with PayPal or Card (from USA)

Other Pre-sales
Viewing 3 replies - 1 through 3 (of 3 total)
  • Petter
    Moderator

    Hi Gary,

    Our support will contact you via email for further troubleshooting.

    For any other user experiencing the same issue, these types of issues often are the result of 3D secure authentication not being activated for the credit card that is being used to make the purchase.

    Petter Adsten - Toontrack
    Support & Betatesting

    David Olivas
    Participant

    When I select the PayPal option at checkout, the green “Place Order” button disappears. I am being forced to use Swedbank or is it just a glitch?

    rixa
    Moderator

    When I select the PayPal option at checkout, the green “Place Order” button disappears. I am being forced to use Swedbank or is it just a glitch?

    You should be able to purchase using PayPal.
    Have you cleared your browser’s cache and/or tried a different browser?

    If you are still having problems with this, please contact our support. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/

    Rickard - Toontrack Music
    Make music - it´s EZ!
    www.toontrack.com
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    www.youtube.com/toontrack

Viewing 3 replies - 1 through 3 (of 3 total)

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