When I first started buying your products I used both paypal and credit card transactions to make my purchases. I never had any problems.
But this last year including this weekend my payments won’t go thru because my bank and paypal niether one will allow “international transactions.”
What changed? I cannot buy anymore products from you if you can’t even convince paypal that it’s ok for me to pay you. WTF?
This is especially annoying becuase I’m trying to buy the midi pack that is on sale, and the sale price expires tonight, before I can contact my bank on Monday to get the transaction approved.
Music is the universal language! Let's communicate!
Hi Gary,
Our support will contact you via email for further troubleshooting.
For any other user experiencing the same issue, these types of issues often are the result of 3D secure authentication not being activated for the credit card that is being used to make the purchase.
Petter Adsten - Toontrack
Support & Betatesting
When I select the PayPal option at checkout, the green “Place Order” button disappears. I am being forced to use Swedbank or is it just a glitch?
When I select the PayPal option at checkout, the green “Place Order” button disappears. I am being forced to use Swedbank or is it just a glitch?
You should be able to purchase using PayPal.
Have you cleared your browser’s cache and/or tried a different browser?
If you are still having problems with this, please contact our support. You can contact support via the Contact Support button at the bottom of any FAQ on our site. https://www.toontrack.com/faq/how-do-i-contact-support/
Rickard - Toontrack Music
Make music - it´s EZ!
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