Can’t get any Toontrack web pages to open

[Craig]

All of a sudden when ever I click to go to the toontrack website I get :

The page cannot be displayed because an internal server error has occurred.

I can get to this forum page fine and every other website I load but not any of the toontrack product pages . this is with OS10.6.8 latest safari update. 5.1.1. Same error with firefox. All other pages load fine .
Is there any issues going on with the toontrack website currently for mac users ?

It worked fine for me a few weeks ago .

thanks

Craig

OSX DP7.1 Mac pro 2.8GHZ 8 core

Topic

[Martin]

Very strange. No problems on my end. Probably just some temporary glitch, does it work for you now?

Martin Kristoffersson
Sound Designer

[Craig]

No it still doesn’t work but now I get a different looking error . When I click on the link in my email for the superior update I now get a blank toontrack page with error ‘80020009’/header_asp, line 48. I’d post a screenshot but I ca’nt seem to get it to insert into the message .

thanks

Craig

OSX DP7.1 Mac pro 2.8GHZ 8 core

[Whitten]

No problems here.
I’ve looked at several pages on the main Toon site this morning.
iMac here. OS10.5.8

[TommyGraves]

Same exact issue with my Macbook pro…I’ve cleared out cookies, wiped out my cashe, rebooted my MAC, still get those error as well. Would be nice to fix this so I can update my products. Any help out there on this?

[John]

No problems here with different Mac OS’s, computers and browsers.
Any chance of this being something blocking at your end, like firewall or even ISP?

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Brandong954]

I’m having the exact same issue. Can someone please tell me how to fix this? I want to buy some products, but can’t do any research until the site works again. PLEASE HELPPPP!!!!! 🙂

[Daniel Dermes]

Hi,

Please empty the cache and delete the cookies in your web-browser and it should work fine.

Daniel Dermes - Web Development Manager
Toontrack

[Brandong954]

Deleting my cookies fixed the issue. Thank you Admin!

[Jay Locsin]

PLEASE HELP!!!

I have been trying to get the EZ Mix 2 bundle for days but I think something is wrong with the website. It’s not allowing me to finalize my purchase. Please see the attached photos. I hope someone would help me so I can move forward. Thanks a lot!

[Author]

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