cant find my midi packs

[JayBee]

just downloaded three midi packs and installed. No matter how many times I Install, they show in the manager as uinstalled

Topic

[Scott Eshleman]

@JayBee said:
just downloaded three midi packs and installed. No matter how many times I Install, they show in the manager as uinstalled  

MIDI packs for which product? MIDI keyboard grooves for EZKeys or MIDI drum grooves for EZDrummer/SuperiorDrummer?
what other Toontracks software do you have installed besides the Product Manager and where is it installed?

also, can you please provide some details about your computer hardware, operating system, RAM, etc?

[Brad]

And try and post only once so that we’re not all trying to figure out what’s going on. Thanks!
https://www.toontrack.com/forum/product-manager-support/installed-midi-packs-not-shoring-in-ezy-keys/

Mac Studio M1 Max, RAM 64 GB, 1TB Drive, OSX 12.x/13.x and Windows 10 (VM)
DAW: Studio One Pro, Pro Tools Studio
DTX Express III (Extreme triggers), Nektar LX88
OWC Thunderbay Mini (4 X 1TB Sata SSD), Express 4M2 (4 X 2TB M.2 SSD), Envoy Express (1TB M.2 SSD)
Presonus Quantum, Faderport & Faderport 8
Black Lion Sparrow Mk2 A/D, FMR-RNP-RNC, MIDI Xpress 128, BM5A, KRK VXT4, Equator D5
2020 Macbook Pro 16GB RAM, 512GB SSD Audio(mobile rig)

[Author]

Replies