Cannot remove product from Cart

[MRCromer]

Hello Toontrack. I am attempting to purchase some black friday deals and the website interface is making this problematic. I cannot view my cart as the button does not work, I cannot remove the metal foundry SDX ( I don’t know how that got there, I don’t own Superior drummer), and I also cannot get to the point where I can actually purchase and check out. Please let me know what I need to do here as I am very much a willing buyer in spite of what the website is doing 🙂

Topic

[Peter Pozsgai]

Same here! No any checkout or delete cart button!

[Daniel Dermes]

Hi,
Could you upload a screenshot of the issue and please let me know what operating system as well as what browser you are running?

In the meantime you can use this url to get to your cart http://www.toontrack.com/cart/

Daniel Dermes - Web Development Manager
Toontrack

[Peter Pozsgai]

Hi,

As I can see the problem is that the “View Cart” button in the My Cart popup doesn’t fire page redirecting.
Windows 64 bit and Firefox 63.0.3 doesn’t work.
No success on Chrome.
MS Edge sometimes works, sometimes doesn’t.
Safari on iPad works.
The direct url works: https://www.toontrack.com/cart/

2

Thanked by: Daniel Dermes and Henrik

[Daniel Dermes]

Sorry for the inconvenience, we have altered the cart link function now so this issue should now be solved.

Daniel Dermes - Web Development Manager
Toontrack

[Peter Pozsgai]

Hi Daniel,

Thank you very much, everything is fine now!

1

Thanked by: Daniel Dermes

[Author]

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