Cannot install downloaded product

[Mark Herrera]

I just purchased and downloaded the Action! EZX but when...

I just purchased and downloaded the Action! EZX but when I go to install it I get an error that reads “Software Update Required – You need to upgrade your Toontrack software to the latest version before you can install this product.”  I assume it’s saying the Product Manager software is outdated, not the EZX itself, because it literally came out today.  But I re-downloaded and installed Product Manager and I am getting the same error when I go to install the EZX.  Please let me know if you can help diagnose the issue.  I’m on macOS High Sierra version 10.13.6.

I just purchased and downloaded the Action! EZX but when I go to install it I get an error that reads “Software Update Required – You need to upgrade your Toontrack software to the latest version before you can install this product.”  I assume it’s saying the Product Manager software is outdated, not the EZX itself, because it literally came out today.  But I re-downloaded and installed Product Manager and I am getting the same error when I go to install the EZX.  Please let me know if you can help diagnose the issue.  I’m on macOS High Sierra version 10.13.6.

Topic

[FDorce]

Hi,

How do I transfer the sound library from my computer into an external hard drive? I can’t locate the sound library in my computer in order to transfer it into an external hard drive. Please, help.

Operating system: macOS Monterey (12)

[Pinnykay]

hi, I’m having a problem, I have EZ drummer free trial and every time I press update and it updates the libraries get deleted and I have to download it again, maybe I should just stop updating?

Operating system: macOS Ventura (13)

[Author]

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