Cannot enter license transfer information, paid twice, please help ASAP!

[Vern Cantrell]

I’ve paid the license transfer fee, however, I do not see where to enter the information of the new owner. I tried paying again, thinking I did something wrong, but got the same result! Are we not allowed to transfer licenses anymore?

Topic

[John]

Hi,

this is not an automated process, so you will just have to be a little more patient until a person at Toontrack handles your ticket.

BR,
John

John Rammelt - Toontrack
Technical Advisor

[Vern Cantrell]

Thank you. This was resolved. There was a bug on the Toontrack site that omitted the input fields from the license transfer page.

[Author]

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