Hi,
I bought the Toontrack EZDrummer 2 EZX Bundle but I can’t authorize the Bundles.
Thank you
Same for me. EZX authorization failed. The server said: “An unknown error has occurred”
Wish I had known this prior to spending $250 for something I cant use now. Why is there no contact info for support?? email link? phone number?? You got my money now I want some service!!
Hang in there, I have made an inquiry with the web master.
BR,
John
John Rammelt - Toontrack
Technical Advisor
OK guys,
please try again, it was a temporary server problem that has now been fixed.
BR,
John
John Rammelt - Toontrack
Technical Advisor
“Unknown error, please contact support’
Still not working. I’m going sleep, let’s hope this issue is resolved when I wake up.
Hi Brian,
that message would likely be left since the last session. Can you manually clear it and try to run the Authorisation again, please?
BR,
John
John Rammelt - Toontrack
Technical Advisor
It worked. I am fully authorized now. Strange how the first time I opened EZ Drummer it crashed… seems to be working fine now though. Thanks
I’m also having trouble authorizing EZX’s… No issues with my SDX’s though. EZX’s can run through SD2 without EZ Drummer right? How can I get these authorised?
@Jexplosion said:
I’m also having trouble authorizing EZX’s… No issues with my SDX’s though. EZX’s can run through SD2 without EZ Drummer right? How can I get these authorised?
Are you authorizing using Product Manager?
https://www.toontrack.com/product-manager/
It is recommended that all downloads, installs, and authorizations be done through Product Manager.
Scott Sibley - Toontrack
Technical Advisor
Same for me. EZX authorization failed. The server said: “An unknown error has occurred”
produc manager say authorization ezx faille
Same for me. EZX authorization failed. The server said: “An unknown error has occurred”
Same can’t authorize EZdrummer 3 or any EZX expansions product manager keeps stating an “unknown error has occured”.
Please log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.