Authorization transfer

[Tomasz Lida]

Hi!!

I am to buy secondhand EZD with additional EZX packs.
I’ve read FAQ, that’s not absolutely clear. I can read about written concense from seller (license owner) prior to a sale. OK, written on paper, e-mail?? Where to send it?? How should I know that license is now free, and I can pay him now??

Regards!!
Tomasz

Topic

[Scott]

In that FAQ about License Transfers:

https://www.toontrack.com/helpdesk/issue_view_portal.asp?ID=48

…scroll down to the bottom and click the ‘Contact support’ button and submit your questions.

Scott Sibley - Toontrack
Technical Advisor

[Tomasz Lida]

Sorry, impossible to fill all fields, have to fill product and it’s serial number. I’m recognizing possibility to license transfer, don’t know serial number of it 🙁

[Tomasz Lida]

[Scott]

Please forward that FAQ link to the seller so he can get in contact with Toontrack to set up the transfer as the he/she (the seller) is required to do so before re-selling.

If the seller has already done this, he/she should give you some type of guarantee that the transfer was done properly (IOW, he has followed the FAQ and contacted Toontrack) before you purchase.

Scott Sibley - Toontrack
Technical Advisor

[Tomasz Lida]

OK, that’s clear 🙂
Thanks Scott, you are fast and clever. It’s pleasure to contact you.
Be well!!
Tomasz

[Author]

Replies