Hey guys,
A couple weeks ago I ordered EZMix and the EZMix Metal Pack and decided it wasn’t right for our setup, and Toontrack graciously refunded my purchase.
However some things have changed and I decided I needed EZMix after all, so I bought it along with the Metal Pack again today. But I’m having major authorization issues this time around.
The problem is that the software is still associating itself with the OLD Serial number from before. So when I open up EZMix now, it doesn’t even show me the screen that says it needs to be authorized, it just all works. However when I click any of the Metal presets for EZMix, it shows me the authorization screen, but it shows the OLD Serial number, and there’s no way for me to change it to the new serial number. So I can’t authorize it.
I’ve uninstalled and reinstalled both EZMix and the Metal Pack tons of times, and even deleted some things from the Windows registry, but no matter what I do, EZMix still associates itself with the OLD Serial number. Is there anyway I can get a clean slate here with the computer ID/Serial number? I just want to get rid of whatever is still specifying the old serial.
Thanks for any advice guys.
