Authorization on 2 computers…

[joshclouse9]

I need to have SD2 authorized onto another computer for a drummer buddy. I’ve done this in the past, however, COMPLETELY FORGOT HOW TO DO IT haha

I have an “Empty Authorization Slot” on my Product manager since removing the previous computer, but confused on how the NEW computer obtains it. I’m assuming my buddy is going to need my Toontrack Login information maybe? To get the software and product manager installed and using my serial number to authorize it?

Thanks guys!

Topic

[Scott]

Your Toontrack license is for a single user (you). Under the licensing agreement, you are not allowed to share the product between 2 users. Your friend would need to purchase his own copy.

Scott Sibley - Toontrack
Technical Advisor

[Matthew Shank Shank]

I’m having a similar problem:  I just upgraded my tower and Im gonna keep the old one as backup.  I have an empty slot for ezmix and thirteen EZmix packs that are seemingly impossible to authorize.  No “button” to add an authorization and no “button” to add computer on the Ezmix2 empty slot.  I really don’t get it man…

[JOHN WILSON]

Same thing, got a new computer and want to leave EZ  drummer on my old one as well as my new computer……. how would I do this as there is no

“Download if you all ready have EZ drummer on another computer”.

Thank You

FCA & Mopar

[Scott]

JOHN WILSON wrote:

Same thing, got a new computer and want to leave EZ drummer on my old one as well as my new computer……. how would I do this as there is no

“Download if you all ready have EZ drummer on another computer”.

Thank You

FCA & Mopar

Download and install the Toontrack Product Manager on the new computer. Log in, download, install, and authorize your products on that computer through Product Manager.

Scott Sibley - Toontrack
Technical Advisor

[bobcooper]

In my case, the donwload is on an hard drive that plugs to either one or the other computer… I can’t seem to authorize or install on another computer without redownloading the same thing on the same external hard drive.. there should be a way, what am I missing ?

Operating system: macOS Catalina (10.15)

[bobcooper]

sorted out in the product manager in download info, pointing at the right path

[mozart47]

Have authorization for EZ Drummer (1) on laptop macpro. Wanted to authorize on second macpro tower for studio use but even using the new product manager and such, it will not let me update nor download any update to authorize. I have an empty slot so should be able to.

Operating system: Mac OS X Snow Leopard (10.6)

[zelter]

hello,i’m italian, I used 2 products in my 2 computers, 1 mac and 1 pc.
now the pc doesn’t work, and the mac is obsolete.
how should i use my products with my new pc?
thank you!
Zelter

Operating system: Windows 7

[THE TENTH KEY]

I have authorized my second location computer because I work from two different studios. However, I cant seem to find any of my expansion packs available on the second computer. How do I remedy this?

[Scott]

THE TENTH KEY wrote:

I have authorized my second location computer because I work from two different studios. However, I cant seem to find any of my expansion packs available on the second computer. How do I remedy this?

I only see one product (EZD2) registered to the Toontrack account associated to your forum account. Do you have more than one account?

Scott Sibley - Toontrack
Technical Advisor

[James Gardiner]

So I am reading though here and I am not sure if I have to purchase the same midi packs a second time. My recording computer stopped working, so I purchased a new computer for recording from someone who sells computers just for recording on Ebay. He has loaded a LOT of Superior Drummer midi packs on the computer already, but he does not have the ones that I have purchased that are on my old computer. I logged in to Product manager on my new computer and I was able to download one successfully but the others go as far as the message box to allow the install and nothing happens once you click “allow”. Do I have to purchase the same midi packs each time I get a new computer?

Thank you,

James

[Scott]

James Gardiner wrote:

So I am reading though here and I am not sure if I have to purchase the same midi packs a second time. My recording computer stopped working, so I purchased a new computer for recording from someone who sells computers just for recording on Ebay. He has loaded a LOT of Superior Drummer midi packs on the computer already, but he does not have the ones that I have purchased that are on my old computer. I logged in to Product manager on my new computer and I was able to download one successfully but the others go as far as the message box to allow the install and nothing happens once you click “allow”. Do I have to purchase the same midi packs each time I get a new computer?

Thank you,

James

No you don’t have to purchase every time you upgrade a computer.

You should be able to log into your Toontrack account on Product Manager from your new computer and download, install and authorize.

I don’t know what error you are getting. Can you post a screenshot of the error?

Scott Sibley - Toontrack
Technical Advisor

[James Gardiner]

Hi Scott,

Let me just say you are the best, I am no a lot of forums for recording software and I always think that you are the most patient and helpful and fast responder out of all the forums.  I tried to add a screenshot but the box to add to is not really able to for me. It has some kind of box for “Source” but I can’t find the way that you add it.

It is working now, I found a way around the issue. When you click on “install” in “manager” windows opens a box to allow you to give access to this action. If the color in the top of this box is yellow, and you click “allow” nothing happens at all. But, if you are in the box with yellow and you click on “show more detals” and then click on “change when these notifications appear” it will bring up the same allow box again, but this time the color is blue on the top banner of the box, and it will allow you to download. SO thank you for helping.

James

Operating system: Windows 10

1

Thanked by: Scott

[Author]

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