Alesis DM6, EZDrummer 2 problem

[Dusan56]

Just bought Alesis DM6 kit and Toontrack’s EZdrummer 2 recently (Dec 2017). EZdummer 2 is installed on laptop computer with ASIO software to minimize latency. DM6 brain and an laptop are connected with standard USB cable via USB 2 port. When I start playing everything sounds well and functioning for about 5 minutes. After aprox. 5 minutes sound expire. I can see that DM6 brain modul still produces signals (when i re-plug my headset from laptop audio headset output to DM6 brain output i can hear sounds (lame alesis sounds). When I click by mouse to individual drums on laptop, laptop generates correct sounds. It looks like I am on some trial version, despite the fact that my version was regularly purchased. However originally I installed trial version. Product manager shows that all components, in my case its EZdrummer 2 and Progressive drums are installed correctly, missing 32 bit version of EZD 2, since my system is 64 bit. Do you have an idea what is going on? Currently I cant use EZdrummer 2 and that is frustrating. Thanks

Dusan56

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[rrosin]

What you describe looks like the communication is lost somewhere on the MIDI connection between your module and EZDrummer 2. To encircle the problem you might do like this:

[1] Superior Drummer 3 has an integrated MIDI monitor – odes EZDrummer 2 have one too? If so, open it. If not, install something like MIDI-OX (http://www.midiox.com). See whether you still receive MIDI events when your sound output stops or not.

[2] If you don’t see any MIDI events after your sound expires, you should do some investigations on your USB connection. Many cheaper modules have issues with USB, try the following steps:
– change to a different USB port. If you use an USB 3 port now, change to an USB 2 port and vice versa
– try a different USB cable
– use an USB hub. A simple, non powered device will do
– cheap modules many times act as a generic MIDI controller and work with the build-in drivers of Windows. Maybe Alesis has a specific driver which you can use
– there is a firmware update for the DM6 available (v06). Do you have this installed already?

Regards Reiner

[Dusan56]

Thank you rrosin.

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