What is average response time to a purchase request.
From the support team.
Would like to get back to creating. By not using minis and use Exstintions .
I ordered wrong items.
Hi,
normally I think you would get a reply within 24 – 48 hours depending on weekday and where you are located (time zone) but it could take slightly longer now during the holidays.
Unfortunately, your matter of ordering the wrong products can only be handled by Toontrack Support.
BR,
John
John Rammelt - Toontrack
Technical Advisor
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