…hi ! after changing to a new pc system and trying to install my Toontrack products i am totally lost. it has all been downloaded from the product manager but after unzipping and installing it is a mess to find any working directory. ezkeys2 appears in my DAW but the plugin tells me that there is no libary found and to be honest: i cant it myself in any partition oder folder but for sure it was installed.
as i am not often changing to a new system i am really lost. what would be a proper way to makie it run ? i think now i got some installations anywhere on the pc which are not corresponding with each other.
Do i have to re-install anything, delete anything to make a proper re-install of everything or is there an easier way ?
My products are exkeys 2, ezdrummer3, ezmix…
thank you
Hi,
if you are using the Product Manager application and not Custom installing anything, i.e. using Default paths, not moving anything manually, etc. there really shouldn’t be any issues.
Are you sure you ran the separate installer for the Core Sound Library?
This FAQ can help with most of the files, folder and paths questions:
https://www.toontrack.com/faq/where-are-my-files-located/
BR,
John
John Rammelt - Toontrack
Technical Advisor
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