Toontrack allows you to install on two computers. This ID is so you know which computer(s) have authorizations. Mine are “Studio” and ” Office”. In the future when I do a 3rd install on a “Laptop”, I will easily be able to make a decision on which of my other installations to deactivate due to computer ID.
I did that. It even says it’s installed. But it keeps asking for authorization with a long computer ID code. To the left it says there is still a product that needs to be authorized. Items 1,2 and 4 are checked but it wants a computer ID code. Not the name of the computer. Help.
From your account history you are still trying to use the Website instead of the Product Manager application. Using the Product Manager application will make authorizing easier.
I don’t know how to do that. The application justpulls up a window that says “sound library issue”. Gives 2 fix options: 1) Plug in disk. and check library paths. 2) Rescan or restart EZdrummer 3. But those don’t do anything. Is there anyone I can speak to?
If you go to any FAQ on this site and scroll to the bottom of the page there will be a Contact Button. The support is text format to my knowledge and will be the same conversation you’re getting here.
Check this video out if you wish to confirm what you’ve done…
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