Topic: Duplicate MIDI Files

Viewing 5 replies - 1 through 5 (of 5 total)

Replied January 8, 2024 at 12:23 #3199918

djabthrash
Participant

I don’t see the link between your thread title and its description…

Replied January 8, 2024 at 17:18 #3199987

frank_m
Participant

For Example:

If someone were to purchase the Pop EZX, they would have included in that purchase all the midi files from the Pop Midi pack.

However, when they browse the Drum Midi Packs, the Pop Midi pack does not have an “own it” flag.

That is a source of confusion leading to the purchase of duplicate Midi files.

The Pop Midi Pack should receive an “own it” flag just as the Pop EZX gets an “own it” flag.

Then customer service would have fewer instances of buyers requesting to “swap” duplicate purchases of midi files.

Replied January 8, 2024 at 17:39 #3199992

djabthrash
Participant

frank_m wrote:

For Example:

If someone were to purchase the Pop EZX, they would have included in that purchase all the midi files from the Pop Midi pack.

However, when they browse the Drum Midi Packs, the Pop Midi pack does not have an “own it” flag.

That is a source of confusion leading to the purchase of duplicate Midi files.

The Pop Midi Pack should receive an “own it” flag just as the Pop EZX gets an “own it” flag.

Then customer service would have fewer instances of buyers requesting to “swap” duplicate purchases of midi files.

Ah ok !
So i guess it’s something for the Toontrack Product Manager software then ?

Replied January 8, 2024 at 17:54 #3199997

frank_m
Participant

I think it would be an issue with the website and user accounts.

Replied January 8, 2024 at 17:58 #3199999

djabthrash
Participant

Gotcha
Author

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Duplicate MIDI Files

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