Topic: Why Do You Hide The EZ Bass Forum From Prospective Customers?

Viewing 6 replies - 1 through 6 (of 6 total)

Replied June 11, 2023 at 15:40 #3106100

William Kleindienst
Participant

I have all the EZ products you do as well AND I have EZBass and love it. A few of the midi products don’t match but I repeat they are few and far between. Buy it you will love it as you do the other EZ products.
Replied June 12, 2023 at 09:56 #3106290

John
Moderator

Hi John,

hiding problems and acting snaky for getting more sales has nothing to do with it.
IIRC it was implemented at a time when there were very limited support resources and a big percentage of Toontrack products were being cr@cked. Resulting in thinning out the limited support resources aiding non-paying “customers”.
Toontrack is still a relatively small company but if enough users request forums being opened for all registered Toontrack users, i.e. owning one product makes it possible to read other product forums, I am sure they will consider it. Unless there is some underlying technical reason not to, that I am unaware of.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1
Thanked by: rpm-nj
Replied June 12, 2023 at 22:32 #3106443

John Staples
Participant

Hi William,

Thank you for sharing your opinion of EZ Bass. Can you please elaborate on what you mean by “A few of the midi products don’t match”?

Rgds,
John
Replied June 12, 2023 at 22:40 #3106448

John Staples
Participant

Hi John,

Thanks for sharing that info. But, the cr@cking/fake-support requests you cited would not be an issue if you simply set the forums to read-only for non-registered customers. Hiding them from everyone who does not yet own the product feels like you are hiding something.

Rgds,
John

This post was modified 1 year, 5 months ago by John Staples.

Replied July 15, 2023 at 20:23 #3116603

rpm-nj
Participant

As another loyal Toontrack customer (EZD 2&3, EZK 1&2, currently in trial w EZB), I second the request to please open all forums to registered customers of ANY product.

Thanks

Bob

2
Thanked by: Marcin and HJ1000

Replied October 26, 2024 at 23:09 #3305653

William Kleindienst
Participant

I am currently running into the “Sometimes don’t match” problem. I have Contemporary R&B for both EazsyKeys 2 and Ezbass and if some of the groves do no match or have the same names. I find myself having to pull the midi off the Keys and brining it into Ezbass, they you have to work on the grove to get something that sounds like a real bass player and not like single notes.
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Why Do You Hide The EZ Bass Forum From Prospective Customers?

EZbass Pre-sales

Viewing 6 replies - 1 through 6 (of 6 total)