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Cant find my midi files on Windows 10

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Replied April 24, 2022 at 13:03 #2912688
    Scott
    Moderator

    SYSTEM REQUIREMENTS.

    A working installation of an EZkeys sound library.

    Do you have an EZkeys sound library to load the EZkeys MIDI pack?

     

    Scott Sibley - Toontrack
    Technical Advisor

    Replied April 25, 2022 at 03:58 #2913454
    arrakkan
    Participant

    Hello, no i just bought my midi pack. Where can i find the sound library needed? Do i have to pay to unlock my midi pack?

    Thanks you for your answer.

    • This post was modified 2 years, 7 months ago by arrakkan.
    Replied April 25, 2022 at 04:03 #2913460
    Scott
    Moderator
    arrakkan wrote:

    Hello, no i just bought my midi pack. Where can i find the sound library needed? Do i have to pay to unlock my midi pack?

    Thanks you for your answer.

    • This post was modified 2 years, 7 months ago by arrakkan.

    The EZkeys MIDI packs require an EZkeys sound library.

    https://www.toontrack.com/ezkeys-line/#instruments

    Scott Sibley - Toontrack
    Technical Advisor

    Replied April 25, 2022 at 04:19 #2913468
    arrakkan
    Participant

    So i have to pay again to got access to my midi pack?

    I didnt see but, except if i miss something there is not free instrument?

    Replied April 25, 2022 at 04:20 #2913469
    Scott
    Moderator

    No. The sound libraries are not free.

    Scott Sibley - Toontrack
    Technical Advisor

    Replied April 25, 2022 at 04:24 #2913473
    arrakkan
    Participant

    OK, i just read again the page of epic theme, it’s not writing. it’s instrument à 155€/piece or 240€ for free, it’s must be indicate. So i’ll ask for a refund, i cant use the midi pack except by paying something i just discover to extract the .mid.

     

    Do you know where i can ask for a refund?

     

    Replied April 25, 2022 at 04:31 #2913476
    Scott
    Moderator
    BEST ANSWER

    https://www.toontrack.com/faq/how-do-i-contact-support/

    Scott Sibley - Toontrack
    Technical Advisor

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