Topic: Can’t use EZX Nashville offline | Toontrack

Can’t use EZX Nashville offline

Product Manager

Posted February 13, 2022 at 19:33 #2876894

Terry Lockridge
Participant

When I try to use EZX Nashville offline, it says it’s registered to a different account. It is not. It works fine if I’m online, but I do not want to work while online. Product Manage shows everything is OK. All products in my account show everything is OK. I need customer support.

Operating system: Windows 7
Creator

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Replied February 14, 2022 at 08:26 #2877037

John
Moderator

Hi,

this sounds strange, with old versions of EZdrummer, this could happen if you Disabled your NIC, which then changed the Hardware Configuration but I haven’t seen anything about suddenly getting a message about it being registered to another account.
If you want to open a Support Ticket with Toontrack Support, please go to any of the FAQ pages and click the ‘Contact Support’ button found at the bottom.

BR,
John

John Rammelt - Toontrack
Technical Advisor
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