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Can’t install updates or newly purchased midi packs via the Product Manager

Product Manager
Viewing 3 replies - 1 through 3 (of 3 total)
  • Replied February 9, 2022 at 16:38 #2875304
    pangloss
    Participant

    Update: I was able to install the midi packs manually…downloaded them and put them in the TT download folder and start the Product Manager again.

     

    I still can’t seem to the the Superior Drummer update (3.2.8) to get moving. Is there a way I can download this one directly?

    Replied February 9, 2022 at 17:03 #2875315
    pangloss
    Participant

    Update 2: Okay I was able to install the Superior Drummer 3.2 8 update manually as well.

    I’ve been using the TT Product Manager for a long time and never had any such issues. Is this all due to the fact (bug) that the Product manager is still an Intel binary and not a native Apple Silicon binary? I’ve used the Product Manager successfully on multiple Apple Silicon computers before without incident. Hmm…

     

    Replied February 9, 2022 at 22:46 #2875443
    Olof
    Moderator

    Hi,

    Do you have iCloud Private Relay on? If so, try turning it off.

    Olof Hermansson - Toontrack
    Coder

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