Topic: Product Manger didn’t show all installed instruments correctly

Viewing 9 replies - 1 through 9 (of 9 total)

Replied January 7, 2022 at 15:45 #2864416

Scott Eshleman
Participant

I very recently moved all of my EZ libraries (EZKeys, EZBass & EZDrummer2) to an external drive.
EZDrummer2 & EZBass were recognized by the Product Manager simply by browsing to the new library location within the product itself when prompted. (I had to move them first & delete them from the old location.)

Following the same procedure within EZKeys did not seem to affect the same response.
My solution was to download and install one of my previously installed EZKeys libraries
(even though I had already installed & moved it to the new location).

This effectively seemed to affect the change for ALL of my other EZKeys library expansions & MIDI expansions.

1
Thanked by: der_Gogo
Replied January 9, 2022 at 11:44 #2864836

der_Gogo
Participant

Unfortunately your first idea doesn’t help. I relocated the SoundLibrary of EZBass. Then I was asked within the programm to browse to the new library location as expected. Unfortunately, even after a restart, the Program Manager still cannot find the SoundLibrary and continues to show it as not installed.

I will stay on it.
Replied January 9, 2022 at 11:51 #2864838

Olof
Moderator

If you mean EZkeys, there’s a bug in version 1.3.2 that it doesn’t correctly save the new sound path when you browse for it. One workaround is to install an earlier version of the EZkeys software and use it to relocate the libraries.

Another way is to clear the sound path from the registry so that the next library installation lets you set the path. This Command Prompt command clears the path:

reg delete HKLM\SOFTWARE\WOW6432Node\Toontrack\EZkeys /v SoundPath /f

Olof Hermansson - Toontrack
Coder
Replied January 9, 2022 at 23:35 #2864987

der_Gogo
Participant

Main issue is that the Program Manager is not able to locate the sound libraries from EZBass, EZDrums and EZKeys on my Laptop even that they are there and my VSTs are working properly in my DAW.

I assume the reason is that they are not located in the original directory and/or when the Program Manager has been installed after all of the Toontrack instruments.

No idea why he can’t have a look into the Registry in order to find the correct path.

Operating system: Windows 7
The post has been modified 3 times, last modified 2 years, 10 months ago by der_Gogo.

Replied January 10, 2022 at 09:28 #2865063

Olof
Moderator

What DAW are you using? Can the standalones find the sound libraries?

Olof Hermansson - Toontrack
Coder

Replied January 10, 2022 at 15:13 #2865114

der_Gogo
Participant

I’m using Cakewalk by Bandlab. No, the standalones are interestingly not able to find the sound libraries.

Replied January 10, 2022 at 15:21 #2865117

Olof
Moderator

Cakewalk could be using its own part of the registry so that setting the paths there only helps in Cakewalk. Try locating the sounds in the EZbass and EZD2 standalones and see if PM sees them too after that. For EZkeys, see what I wrote earlier.

Olof Hermansson - Toontrack
Coder

1
Thanked by: der_Gogo

Replied January 20, 2022 at 17:59 #2867520

der_Gogo
Participant

Things getting worse 😉 Even when I browse to the right directory EZBass standalone reports that it couldn’t find any sound library even they are there. Additionally EZBass is now crashing when opened in my DAW.

So I decided to reinstall it. Is it recommend to uninstall first?

Replied January 20, 2022 at 18:13 #2867522

Olof
Moderator

To reinstall EZbass on Windows, yes, you should uninstall it first – remove both EZbass and any EZbass update in “Add/Remove Programs” (to which Product Manager has a link in Details > Installation Info).

As for Cakewalk, there is a known crash happening with the EZbass (1.1.0-1.1.2) VST3 for some users. Using the VST2 is one solution to that. You can make VST2s available in Cakewalk preferences.

Olof Hermansson - Toontrack
Coder
Author

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Product Manger didn’t show all installed instruments correctly

Product Manager

Viewing 9 replies - 1 through 9 (of 9 total)