Topic: Can’t install aax SD3

Viewing 7 replies - 1 through 7 (of 7 total)

Replied May 9, 2021 at 17:17 #2750225

bspiess31
Participant

Here’s an image of what I see. No matter how many time I try to reinstall the aax file still wont install.
Replied May 10, 2021 at 09:09 #2750410

John
Moderator

Hi,

make sure the AAX is checked under Customize.

BR,
John

John Rammelt - Toontrack
Technical Advisor

2
Thanked by: Gustavo Eraso and soundmaker62
Replied May 12, 2021 at 09:16 #2751122
Hoags69
Participant

I’m having the exact same issue!! Why don’t I get the Custom option in my ED Installer????

Operating system: macOS High Sierra (10.13)
This post was modified 3 years, 6 months ago by Hoags69.
Replied May 12, 2021 at 09:49 #2751131

Olof
Moderator

Hoags69 wrote:

I’m having the exact same issue!! Why don’t I get the Custom option in my ED Installer????

Operating system: macOS High Sierra (10.13)

This post was modified 3 years, 6 months ago by Hoags69.

That is the custom install page in the full EZD2 installer. Formats other than RTAS are not appearing because you have installed a newer version of the others. If you start the latest updater (version 2.2.1), all formats should appear.

Olof Hermansson - Toontrack
Coder

Replied November 3, 2022 at 16:52 #2991854

Pascal Bétrémieux Bétrémieux
Participant

I I have the same issue, I download the latest version update 2.2.3 but the AAX option doesn’t appear, the standard and custom installation option neither!!

Operating system: macOS Catalina (10.15)

Replied November 3, 2022 at 21:53 #2992003

John
Moderator

Hi Pascal,

I just downloaded the 2.2.3 update to verify and it does indeed look like in my screen shots above.
Please pay attention to the separate steps when running the updater.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied June 28, 2023 at 00:03 #3110530

Gustavo Eraso
Participant

Thank you so much. I was having the same issue.
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Can’t install aax SD3

Product Manager

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