Topic: Download Stopped. File size is not what it is expected to be

Viewing 11 replies - 1 through 11 (of 11 total)

Replied December 10, 2020 at 09:40 #2675978

Olof
Moderator

Hi,

Try pressing cmd-R to refresh products and download data, then resume.

Olof Hermansson - Toontrack
Coder
Replied December 10, 2020 at 21:36 #2676165

SpoiltDonkey
Participant

Thankyou Olaf, that took care of it – it had about one second more of downloading to do!
Replied June 6, 2024 at 17:22 #3258919

iainp999
Participant

I’m getting this error when installing on a new machine, and the above workaround doesn’t help.

I also tried deleting the download and restarting.

Is there something else I can do?

Operating system: macOS Sonoma (14)
Replied June 6, 2024 at 20:45 #3259008

Tian_4
Participant

I’m running into the same issue trying to download ‘The rock foundry’ today. Have tried the above, also tried restarting the download from scratch with no luck.

Operating system: macOS Sonoma (14)

Replied June 6, 2024 at 20:49 #3259009

adam.burrow
Participant

Brand new user here – but I’m getting the same message, and the workaround isn’t working for me either. Also tried restarting the download from scratch too.

This post was modified 5 months, 2 weeks ago by adam.burrow.

Replied June 6, 2024 at 22:41 #3259056

Olof
Moderator

I’ve tried to purge the caches for that file now, hopefully it helped?

Olof Hermansson - Toontrack
Coder

Replied June 6, 2024 at 22:57 #3259062

Olof
Moderator

Also in this case, try to restart PM (or refreshing with cmd-R), because we have fixed something with the product/downloads data sent from the server.

Olof Hermansson - Toontrack
Coder

Replied June 7, 2024 at 17:05 #3259285

MiharaArcadia
Participant

Workaround doesnt Works and have the Problem with the Orchestral Percussion

File ID: 3180

Operating system: Windows 10

Replied June 7, 2024 at 17:13 #3259288

Olof
Moderator

MiharaArcadia wrote:

Workaround doesnt Works and have the Problem with the Orchestral Percussion

File ID: 3180

Operating system: Windows 10

Have you restarted PM?

Olof Hermansson - Toontrack
Coder

Replied June 7, 2024 at 17:15 #3259289

MiharaArcadia
Participant

yes, i also restart my Pc

Operating system: Windows 10

Replied June 7, 2024 at 19:25 #3259327

MiharaArcadia
Participant

after whaiting, restarting, pressing F5 a few times…it Works!

Operating system: Windows 10

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Thanked by: Olof
Author

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Download Stopped. File size is not what it is expected to be

Product Manager

Viewing 11 replies - 1 through 11 (of 11 total)