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Ezdrummer 2, Alt-Rock EZX update problem

Product Manager
Viewing 5 replies - 1 through 5 (of 5 total)
  • Replied October 3, 2020 at 11:47 #2627678
    John
    Moderator

    Hi,

    I hope you mean that you are using the Product Manager application and not the web page?

    Anyways, start the Product Manager app and navigate to the Alt-Rock product.
    Click ‘Show Details’ and then the grey ‘Download’ button to download and run the installer again.

    If the problem persists, please write back here.

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied October 3, 2020 at 12:54 #2627697
    MPais
    Participant

    Yes, I did that. It does not work.

    Thanks

    Replied October 3, 2020 at 13:03 #2627698
    MPais
    Participant

    I was able now to uninstall it. Now I am installing it again. I will let you know once is done.

     

    Thanks

    Replied October 3, 2020 at 13:04 #2627699
    John
    Moderator

    Is it possible for you to make a screen shot of your EZdrummer 2 screen when you get that error message and post the image here?

    BR,
    John

    John Rammelt - Toontrack
    Technical Advisor

    Replied October 3, 2020 at 13:11 #2627703
    MPais
    Participant

    Resolved. So I download it again and still was not working but know I was able to uninstall it. After uninstall it I have install it again and it is working.

    Thanks!

    1

    Thanked by: John
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