Topic: EZ Bass crashes out completely ever singe time.

Viewing 15 replies - 1 through 15 (of 15 total)

Replied May 25, 2020 at 16:33 #2584963

Olof
Moderator

Can you open the standalone? If so, go to Settings > General and click “Reset Scale and Size”. Maybe that stops the crashing in the DAWs. Otherwise, do you have any crash log to share?

Olof Hermansson - Toontrack
Coder
Replied May 25, 2020 at 19:38 #2585082

John Russell
Participant

You are a STAR Olof…Its worked instantly…ive lost a whole day trying to sort this..Brilliant.

I was blaming the DAW. StudioOne / StudioLive 32 S

Jono ( John Russell )

Sweden Rocks Buddy.

1
Thanked by: Scott
Replied July 16, 2020 at 21:35 #2603469

Gary Walbrun
Participant

I am using EZ Bass in ProTools 11.3. ProTools is usually pretty stable for me, but when using EZ Bass it frequently causes ProTools to crash and close the session. Anyone else having this problem? What could be causing this?

Thanks,

Gary
Replied July 17, 2020 at 22:38 #2603773

John
Moderator

Hi Gary,

do you get any kind of crash reports? Error messages?

Which OS are you on?

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied July 17, 2020 at 22:50 #2603777

Gary Walbrun
Participant

The error message simply says “ProTools quit unexpectedly.” No other error message. I am on OS 10.10.5.

1
Thanked by: Juhani Toivio

Replied December 7, 2021 at 21:50 #2844411

billygiii
Participant

Remove the lot and re-install.

Fixes it.

Painfull but required.

1
Thanked by: Michael Mouse

Replied October 15, 2022 at 12:51 #2984085

Michael Mouse
Participant

Got Eighties Bass yesterday and installed it (and the available EZBass update). Now EZBass is constantly crashing Ableton Live 11. Have to Ctl+Alt+Del (Windows 10) to stop the .dmp files building up. Just now, it generated 64 .dmp files it a matter of seconds. I have the feeling that billygiii has the right idea.

I have made sure I have plenty of free space on my drive.

I have most of the bass libraries and I’ve not been having any trouble with EZBass until now.

I’ve uninstalled EZBass now and am re-downloading it before re-installing it.

I have to go out for a while but will keep an eye out here for any replies when I get back.

Update: I hope this works. Main app’ and 4 of 5 bass instruments installed so far.

This post was modified 2 years, 1 month ago by Michael Mouse.

Replied October 16, 2022 at 07:19 #2984347

Michael Mouse
Participant

Same problem.

I’ve attached another example file.

Replied October 16, 2022 at 07:57 #2984353

Michael Mouse
Participant

Re-downloaded and uninstalled Eighties Bass using the installer package.

Again, as soon as I hit play in Ableton Live, EZBass crashes continuously.

The problem is not with Eighties Bass then, since it’s not even installed at this point.

In stand-alone all my bass libraries work as expected.

I reinstall Eighties Bass to confirm it actually works OK in stand-alone mode too.

Both Eighties Bass products (Electric & Synth) work fine in stand-alone mode.

Conclusion: The up-to-date VST3 in Ableton Live (on Windows 10) seems to be the problem.

The post has been modified 2 times, last modified 2 years, 1 month ago by Michael Mouse.

Replied October 16, 2022 at 23:14 #2984578

Michael Mouse
Participant

Sorry about all the posts. 🙂

I wrote to Support and pointed them to this Thread but it’s still the weekend.

Anyway, I mentioned earlier that I had plenty of Free Space on my hard drive. There was plenty on the drive where I store the samples but a big chunk of space had disappeared off my main C drive. I just noticed this today, so moved a good 9 GB of files off C onto a different storage drive.

Now EZBass seems to be working in Ableton Live 11.

Replied October 17, 2022 at 11:46 #2984719

Olof
Moderator

Hi Michael,

These crashes were caused by the bug listed under Known issues in EZbass 1.1.5 in the release notes section:

Sending MIDI to the EZbass plug-in while its window is being opened for the first time in a session can cause a crash. This crash won’t happen if the project was saved with another tab than the Bass tab active and it also won’t happen if “Show played note information” is off in Settings.

Olof Hermansson - Toontrack
Coder

1
Thanked by: Michael Mouse

Replied October 21, 2022 at 11:23 #2986147

RhyDhun
Participant

What are the plans to remediate this bug ? Should we expect an update soon ?

Replied October 21, 2022 at 16:00 #2986210

Ab Aberkrom
Participant

Same story here. Tried all suggested above. Goes well for half an hour (sometimes) then starts crashing again. Really terrible. It before was a little buggy (had a few crashes), but I never had these troubles with the plugin before that frequently. After the last updates it happens all the time. Rolling it back does not seem to fix it either. No clue what is going on, but I hope TT to fix these issues soon. I run studio one v5.

Replied October 21, 2022 at 16:14 #2986214

Olof
Moderator

RhyDhun wrote:

What are the plans to remediate this bug ? Should we expect an update soon ?

Yes, quite soon.

Olof Hermansson - Toontrack
Coder

Replied October 21, 2022 at 16:15 #2986215

Olof
Moderator

Ab Aberkrom wrote:

Same story here. Tried all suggested above. Goes well for half an hour (sometimes) then starts crashing again. Really terrible. It before was a little buggy (had a few crashes), but I never had these troubles with the plugin before that frequently. After the last updates it happens all the time. Rolling it back does not seem to fix it either. No clue what is going on, but I hope TT to fix these issues soon. I run studio one v5.

If rolling back does not fix it, you must be having a different kind of crash. Please upload a crash log or dump file.

Olof Hermansson - Toontrack
Coder
Author

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EZ Bass crashes out completely ever singe time.

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