Topic: EZ Way to Install EZX PACK Offline? | Toontrack

EZ Way to Install EZX PACK Offline?

Product Manager

Posted January 5, 2020 at 00:35 #2530392

Doug Miller
Participant

Hi,

Just bought ezdrummer2, it’s great!

However the EZX ROCK! Pack will not install. I get the “config error could not read installer config file” error. My mac is offline. I’ve seen the posts where the Product Manager is suppose to resolve it, however it looks like I need to be online in order for it to work properly, it won’t run unless I’m online. How can I install the EZX ROCK pack with a computer offline?

I can get online, but that means lugging my iMac (OS 12.6 Sierra) to work or the library, which is a pain. Just thought I’d ask if there’s a workaround first.

Thanks!

Operating system: macOS Sierra (10.12)
Creator

Topic

Viewing 3 replies - 1 through 3 (of 3 total)

Replied January 6, 2020 at 10:06 #2530659

John
Moderator

Hi,

did you try downloading your products via the Product Manager on an online computer and transfer the downloaded files? Or did you download via the web interface?

If the latter, please try via the PM and transfer to your offline computer. If that doesn’t work, please contact the Toontrack Support directly via any of the FAQ pages.

BR,
John

John Rammelt - Toontrack
Technical Advisor

1
Thanked by: Doug Miller

Replied January 6, 2020 at 11:58 #2530674

Doug Miller
Participant

I downloaded it via the web interface. I’ll try it through PM. Keep you posted, thanks!

Operating system: macOS Sierra (10.12)

Replied January 7, 2020 at 07:26 #2530812

Doug Miller
Participant

Downloading via PM worked! Thanks for the advice!

Operating system: macOS Sierra (10.12)

1
Thanked by: John
Author

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