Topic: No more authorisations! | Toontrack

No more authorisations!

Product Manager

Posted December 21, 2019 at 19:21 #2524637

Greg Coomer
Participant

No idea how to sort this out. Back story, trying out new SSDs and have authorised probably one too many. Got the message to contact support, done that. I have gone over all SSDs and machines that did have SD3 on and un-authorised.
I have left it on my main iMac but really need to get it onto the Macbook I have now decided to use. Any help out there or is it only possible via TT support? PM states I can’t authorise on this MB, if this is a thing that can be sorted please get rid of all my authorisations and I can start from scratch!

Operating system: macOS Mojave (10.14)
Click on my link, listen and sign me up to give me the lifestyle of a rock star please! Or at least give us a gig eh!
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Replied December 21, 2019 at 21:19 #2524665

Scott
Moderator

I’ve removed at inactive authorizations.

Scott Sibley - Toontrack
Technical Advisor

1
Thanked by: Greg Coomer

Replied December 21, 2019 at 23:28 #2524703

Greg Coomer
Participant

Thanks Scott, seems this is the quickest place to come, got the fear seeing that the TT customer support was Mon to Friday! Can you tell me what the deal is now? I’m thinking that I have my imac and my Macbook authorised, is it the case (probably won’t need to) that I can install the software on two more machines? I think the issues I had was that I put SD on an extra spare SSD to try on my Macbook.

Cheers for the support.

Click on my link, listen and sign me up to give me the lifestyle of a rock star please! Or at least give us a gig eh!

Replied December 22, 2019 at 00:17 #2524712

Scott
Moderator

You can have Toontrack products authorized on 2 machines at the same time. 4 total before needing the inactive ones removed. The system automatically removes the inactive ones after a time but not when they are changes more frequently than underwear 🙂

Scott Sibley - Toontrack
Technical Advisor
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