Topic: EZ Drummer Update download paused " file could not be created " ?

Viewing 15 replies - 1 through 15 (of 16 total)

Replied August 24, 2019 at 19:27 #2474355

Olof
Moderator

You probably don’t have write permissions (to create new files) in the directory that is selected as download location. Check Tools > Options. Easiest may be to change the download location, otherwise fix the permissions there.

Olof Hermansson - Toontrack
Coder

1
Thanked by: copperdog

Replied August 24, 2019 at 21:21 #2474374

copperdog
Participant

Olof,

Thank you for your prompt reply. I have downloaded all outstanding upgrades using your advice to change permissions to the download file location.

The install for ( original version ) EZDrummer and upgrade for EZDrummer 2 came through from Product Manager to my main laptop Win 10.

However I wanted to load ( original version ) EZDrummer to a seperate tower computer in my studio that is not connected to internet. How do I transfer the complete instal of ( original version EZDrummer ) on the Win 10 laptop to the tower computer running Win 7 ?

If I have to bring the Win 7 tower over to an internet connection, will I still be able to access my Product Manager account that resides on the Win 10 laptop or will I need to download a seperate Product Manager account.

Thank you for any help you can offer.

Operating system: Windows 7

Replied August 24, 2019 at 21:55 #2474380

Olof
Moderator

You could download the installer archive(s) on the laptop – click on Show Details first to see them. When they are downloaded, you can locate/identify them by using “Show in Explorer” in the menu to the right of them. Transfer them to the tower, for example via a USB stick, unzip them (“Extract All”) and run the installers.

Alternatively, connect the tower to the internet, download/install/start Product Manager, log in to your account and install from there.

Olof Hermansson - Toontrack
Coder

Replied March 3, 2022 at 22:04 #2883562

uncle bub
Participant

I am unable to update my Superior Drummer. Receiving message: 4 downloads have stopped. File could not be created. Permission denied.

What do I do?

Operating system: macOS Mojave (10.14)

Replied March 3, 2022 at 23:52 #2883589

Olof
Moderator

Change the download location in preferences.

Olof Hermansson - Toontrack
Coder

Replied April 6, 2022 at 17:01 #2897433

lp59
Participant

I’m on MacOs 12.2.1 Monterey and can’t download Toontracks EZ Drummer 2.2.3 update. I followed your advice to change download folder with no results.

It worked previously, but not anymore.

Operating system: macOS Monterey (12)

Replied December 5, 2022 at 13:48 #3023900

TBONE1968
Participant

I’m in the same boat, did you find a fix? Thx

Replied December 5, 2022 at 13:53 #3023902

Olof
Moderator

Look in System Preferences > Security & Privacy > Privacy > Files & Folders. Is any checkbox not ticked there for Toontrack Product Manager?

If that does not help, what is your download location set to?

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 14:15 #3023905

TBONE1968
Participant

All boxes checked. How do I see location?

Replied December 5, 2022 at 14:18 #3023906

Olof
Moderator

TBONE1968 wrote:

How do I see location?

Select “Preferences” from the “Toontrack Product Manager” menu at the top of the screen. (This is for Mac, not Windows.)

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 14:29 #3023911

TBONE1968
Participant

Applications/toontracks

Replied December 5, 2022 at 14:34 #3023916

Olof
Moderator

Yes, that’s not good. I suggest you click the Reset button.

Olof Hermansson - Toontrack
Coder

Replied December 5, 2022 at 14:59 #3023924

TBONE1968
Participant

Ok-I’ll give that a try. Thx

Replied December 5, 2022 at 15:01 #3023925

TBONE1968
Participant

Will it direct me to a better path? I have core and DND on MAC and Fields of Rock on external.

Replied December 5, 2022 at 15:10 #3023930

Olof
Moderator

The default download location is Home/Downloads/Toontrack. It is just for downloading the installers, not where the libraries/products will be finally installed. After installing, you can delete the download/installer – normally by clicking the “Clean Up” button which will appear in Product Manager when it detects that the installation has been done.

Olof Hermansson - Toontrack
Coder
Author

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EZ Drummer Update download paused " file could not be created " ?

Product Manager

Viewing 15 replies - 1 through 15 (of 16 total)