How to resolve connection timeout error when downloading installation files.
Could someone please please help. I have been trying to download the installers for the ezdrummer metal edition for about 17 hrs now.
If someone can’t help, what is the process for a refund
Hi, it was AVG.
Hope this helps others that might experience the same issue.
Thanks.
Why is it that when I launch the product manager it logged me in, checks for updates without a problem. I have even been able to download 6 of the updates. For whatever reason it times out when I try to download the actual programs.
I have tried rebooting the computer many times, rebooting my modem plenty of times, switching off my firewall, disabling my antivirus, checking my disk size, checking my internet settings via “tools -> option”, trying to download the product again and again and again.
Still no download. I get the awesome speed of 0.0 kbs
Finally downloaded the products. Not sure if it’s related, but after removing and reinstalling my antivirus I was able to do the download.
1
Thanked by: JohnHi,
sorry to hear about your woes getting your software downloaded. Since removing your AV program let you download and install your software, it most certainly is related. Which AV program are we talking about?
BR,
John
John Rammelt - Toontrack
Technical Advisor
Hi, it was AVG.
Hope this helps others that might experience the same issue.
Thanks.
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