Topic: Music City SDX and Reggae Ezx won't download, says "timed out" | Toontrack

Music City SDX and Reggae Ezx won't download, says "timed out"

Product Manager

Posted June 25, 2019 at 19:03 #2463464

patterskin
Participant

I’ve checked my internet and restarted everything. Even reinstalled program manager, not sure what to do

Operating system: macOS Mojave (10.14)
Creator

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Viewing 4 replies - 1 through 4 (of 4 total)

Replied June 25, 2019 at 21:51 #2463490

patterskin
Participant

support got back to me and told me to do this

“We believe this can happen if some proxy setting is on that shouldn’t be. Please open the Product Manager and click the Toontrack Product Manager > Preferences menu, then click the “Change Settings” button at the bottom (for Proxies). Is any proxy turned on there? If so, try turning them off and then start a download. ”
this did the trick

Operating system: macOS Mojave (10.14)

Replied June 26, 2019 at 14:41 #2463619

Olof
Moderator

Any idea how they got turned on in the first place?

Olof Hermansson - Toontrack
Coder

Replied June 28, 2019 at 01:47 #2463981

patterskin
Participant

I doubt that i turned it on because i don’t even know what a proxy is. But i guess i could have. I really have no idea

Replied July 14, 2019 at 08:47 #2467042

ab_
Participant

Yep, me too.

I having been trying to resolve this issue fro hours and hours now.

Operating system: Windows 7
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