Topic: Problem placing order | Toontrack

Problem placing order

Other Pre-sales

Posted May 7, 2019 at 08:43 #2449785

Raul Hernandez_1
Participant

I’m trying to place an order for EZMix Bundle when I get to payment information the screen takes me to an area that wants to send a passcode to my phone but the numbers shown are not my phone numbers. I have included screenshot.

Please help.

Thank you.

Raul
Creator

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Replied May 7, 2019 at 08:52 #2449787

Viktor
Moderator

Hi Raul,

Thanks for your message and sorry for any inconvenience.

Please contact our Support Team and they’ll look into this. Please provide them with a screenshot of the issue and your account e-mail.

Follow this link and click the “Contact Support” button found at the bottom of each FAQ:

https://www.toontrack.com/faq/
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