Topic: Selling on software | Toontrack

Selling on software

Product Manager

Posted August 3, 2018 at 21:44 #1911127

Detlef Hoeflich
Participant

Support help please. I am selling on my software products. I believe i fill out the contact support sheet.
I don’t know the sequencer details as ive removed everything from PC. So i cannot submit the new owners details.
What is my next step?

Also…. on the contact support sheet… do i put in the new owners details at the top? Or in the message section at the bottom?
Please advise. Ta
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Viewing 4 replies - 1 through 4 (of 4 total)

Replied August 4, 2018 at 01:36 #2005756

Scott
Moderator

The sequencer details are not important. Select anything.

Include the new owner’s info in the body of the message section.

Scott Sibley - Toontrack
Technical Advisor

Replied August 7, 2018 at 22:54 #2005801

Detlef Hoeflich
Participant

Thanks for the reply. So where it says sequencer/host VERSION, i can just type in any old number?

Replied August 8, 2018 at 03:33 #2005803

Scott
Moderator

@Detlef Hoeflich said:
Thanks for the reply. So where it says sequencer/host VERSION, i can just type in any old number?

Yes

Scott Sibley - Toontrack
Technical Advisor

Replied October 23, 2020 at 04:25 #2634296

Guy Drapeau
Participant

I am selling my software to Daniel Stee dastee9@gmail.com

EZ20-SWX9-7ZG3-FEFT-5YUM EZDRUMMER

Operating system: macOS High Sierra (10.13)
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