Hello,
i bought the ezmix 2 bundle, including 6 ezmix packs for free choose.
Everything works fine at the beginning. I downloaded ezmix 2 succesfully but then I want to download the 6 ezmixpacks and there is one Serial number which doesnt’t work so I just could download 5 of them. The first Serial number of the six numbers doesn’t work, I tried it several times to type the code in the product Manager but there Always comes the error “invalid Serial number”. Can I get a new Code or what should I do?
Thanks for your help and greets from Germany,
Tom
Hi,
where did you buy your Bundle? You should contact the seller. If it’s the Toontrack web shop, please go to:
https://www.toontrack.com/faq/how-do-i-contact-support/
and click ‘Contact Support’ providing your order number and serials.
BR,
John
John Rammelt - Toontrack
Technical Advisor
Thanks for your quick answer John.
I bought it at http://www.thomann.de. So I‘ll contact them and hope that they can help me.
Thanks.
Please log in to read and reply to this topic.
No products in the cart.
Get all the latest on new releases,
updates and offers directly to your inbox.
Note: By clicking the 'I WANT IN' button, you will not be creating a Toontrack user account. You will only sign up to get our newsletters, offers and promotions to your inbox. You can unsubscribe at any time from a link at the bottom of each email. If you want to learn more about our privacy policy, please find detailed information here.