Topic: Got order number, where is my order? Where are my serial numbers?

Viewing 6 replies - 1 through 6 (of 6 total)

Replied February 8, 2018 at 17:01 #2002331

Scott
Moderator

I’ve resent your invoice that contains your serial numbers. Can you check and see if you’ve received it?

Scott Sibley - Toontrack
Technical Advisor

Replied February 8, 2018 at 17:10 #2002332

johnnydye
Participant

Yes, I got it. This is a dumb way to operate, just saying.

Replied February 9, 2018 at 02:38 #2002344

Juicy
Participant

Did u forget to tick the license to my account button.?

Replied February 20, 2018 at 12:30 #2002530

animalescri
Participant

“Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

Exactly the same issue here…

Replied February 20, 2018 at 13:17 #2002531

Scott
Moderator

@animalescri said:
“Paid for my software, got an email with an order number. I registered on the website, downloaded and installed the product manager, installed the update, login good. No order. No serial numbers. Nowhere on the website to get this info.”

Exactly the same issue here…

Please contact Toontrack Support directly by going to the FAQ and click the ‘Contact Support’ button at the bottom of each FAQ page:
https://www.toontrack.com/faq/how-do-i-contact-support/

Scott Sibley - Toontrack
Technical Advisor

Replied February 20, 2018 at 13:23 #2002532

animalescri
Participant

already done, thank you !
Author

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Got order number, where is my order? Where are my serial numbers?

Product Manager

Viewing 6 replies - 1 through 6 (of 6 total)