Topic: Product Manager / forgot password / moving EZ Drummer

Viewing 8 replies - 1 through 8 (of 8 total)

Replied January 2, 2018 at 22:50 #2001646

Scott Eshleman
Participant

Product Manager is not necessary to move libraries between drives accessed by the same computer.
https://www.toontrack.com/faq/how-do-i-move-the-sounds-for-ezdrummer-2/

Generally, Product Manager handles the download, installation & authorization of your Toontrack products.
Once installed & authorized, other strategies and/or tools might be required.

Replied January 3, 2018 at 12:07 #2001650

John
Moderator

Hi,

I have generated a new temp password and sent via email.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied January 16, 2018 at 00:46 #2001909

Thomas Blank
Participant

I have same problem. How do i reset password please ?

Replied January 16, 2018 at 10:09 #2001914

John
Moderator

Hi Thomas,

please check your email.

BR,
John

John Rammelt - Toontrack
Technical Advisor

Replied August 18, 2020 at 15:53 #2612429

Acaduc
Participant

how to reset password

Replied January 13, 2021 at 21:58 #2695730

JC
Participant

need to reset sound installer password help

Replied July 29, 2021 at 00:47 #2775020

mungo
Participant

hello
i changed my password on the toontrack site
i then purchased a product, and when copying the serial number of the new item
the product manager shows the message” incorrect password”
do i need to reset the password in the product manager and if so where is the reset link
thank you

Operating system: macOS High Sierra (10.13)

Replied July 29, 2021 at 09:24 #2775079

John
Moderator

Hi mungo,

the password in PM is the same as for your Toontrack account at the site.

Please Log Out (Cmd+L on Mac) and then log in again with the new password.

BR,
John

John Rammelt - Toontrack
Technical Advisor
Author

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